Effective Date: 27 May 2025

Your privacy is important to us. This Privacy Policy explains how Dvana collects, uses, discloses, and protects your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.

  • Order Information: Details of products purchased, order history, and transaction data.

  • Usage Data: IP address, browser type, device information, pages visited, and time spent on our site.

  • Cookies: We use cookies to enhance your experience, personalize content, and analyze traffic.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or account

  • Send promotional offers, updates, and newsletters (if opted in)

  • Improve our website and customer experience

  • Detect and prevent fraud or misuse

3. Sharing Your Information

We may share your information with:

  • Third-party service providers who help us with payment processing, shipping, and email marketing

  • Legal authorities when required to comply with applicable laws or legal obligations
    We never sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal data. However, no online transmission is ever 100% secure. By using our site, you accept this risk.

5. Your Rights

You may:

  • Request access to the personal information we hold about you

  • Ask us to correct or delete your information

  • Opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us directly

6. Cookies Policy

We use cookies to:

  • Remember your preferences and cart contents

  • Analyze site traffic and performance
    You can control cookie settings in your browser.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If we learn that we have done so, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with the revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 dvanarealm@gmail.com
📞 +001 2233 456